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Terms and Conditions of Delivery

 

Acceptance of Orders: All orders submitted through our website are confirmed by e-mail, fax or phone call after submission, no order should be deemed to be accepted without this confirmation. All orders are fulfilled subject to these terms and conditions. It might not be possible for us to accept orders for certain items for delivery to certain places other than those specifically mentioned by our website.
 

Currency: Prices quoted are in Philippine Peso, all payments are to be made in the same currency.

 

VAT:  12% VAT is already included in the prices quoted in this website.

 

Shipping/Carriage: Appropriate delivery charges will be applied depending on the place of delivery. Prices quoted do not include delivery to the front door of your house or building. Normal delivery from orders within Dipolog City boundary is 24 hours and for express is 6 hours. Payment for express delivery differs from normal. For orders from outside of Dipolog, normal delivery is 48 hours and express is 24 hours. Before ordered prescribed medicines are deemed accepted, prescription shall be sent to our online drugstore to be authenticated and scanned. Please contact us for details and costs by Telephone (888) 590 5396 or E-mail: info@fildrug.com.

 

Damage in Transit: All goods in transit are guaranteed by the company.  Damaged goods will be replaced by the company.

 

Payments: 
1. You may settle your order over the telephone, (888) 590 5396.  You can pay via Visa, MasterCard, Paypal, or by check.  Orders paid by check will be delivered within 3-4 days from the date of the check and after the check shall have been cleared by the bank. Checks must be paid to Newmediaix Corporation and must be mailed to:

5963 Mackinac Lane
Hoffman Estates, IL 60192


2. You may e-mail us your name, telephone number and a list of what you would like to order, we will then call you back to arrange. (Important: do not e-mail us your credit card details).


3. You may print out and complete our order form, forward it to us by mail or facsimile orders@fildrug.com. 

 

Returns and Refunds:   We accept returns within seven days after delivery was made. Goods returned must be in its original packing and in an unused condition; they will be returned at customer's expense to the original point of dispatch, on request this can be arranged by us. The refund would be arranged within 30 days after we have received the goods, less delivery costs, and subject to inspection as to their suitability for resale.  If you wish to make a return please contact us by Telephone (888) 590 5396 or e-mail returns@fildrug.com for a return authorization code, returns are not accepted without this code.

 

Cancellations:  Any cancellation of orders must be done before the goods are delivered. Cancellations received after that point will be refunded less 5% to cover transaction costs incurred by the company. If you wish to cancel delivery of goods please contact us by 
Telephone (888) 590 5396 or e-mail cancellations@fildrug.com.

 

Payment & Retention of Title: Under normal circumstances, goods must be paid prior to dispatch. If for any reason, goods are agreed to be delivered prior to clearance of payments, title of the goods delivered belongs to fildrug.com until payment in full for the goods is received by us.

 

Confidentiality: We undertake to exercise all reasonable precautions to keep information supplied to us by customers strictly confidential. We do never supply mailing information to third parties.

 

Applicable Law and Courts of Jurisdiction: All transactions undertaken through this website are governed by the Laws of the State of Illinois and any legal action arising out of such transactions shall be resolved in the courts of the State of Illinois.